Privacy Policy

Effective Date: 25 May 2025

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Zero Click Marketing ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you interact with us, in compliance with the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018.

 

1. Who We Are

• Trading name: Zero Click Marketing

• Legal form: Sole trader (not a limited company)

• Contact e‑mail: lee@zeroclickmarketing.co.uk

• Contact for privacy matters: Lee Richards, Data Controller

 

2. What Personal Data We Collect

• Category | Examples | Purpose

• Identification Data| Name, job title, company name |To identify you and provide our services

• Contact Data | Email address, telephone number, postal address | To communicate with you

• Marketing Preferences | Opt‑in/opt‑out records | To manage marketing communications

• Transaction Data | Invoices, payment records, purchase history | To fulfil contracts and accounting obligations

• Usage & Technical Data | IP address, browser type, device identifiers, pages visited (via cookies and analytics) | To improve our website and services

 

3. How We Collect Your Data

1. Direct interactions – when you correspond with us, request a proposal, place an order or give us feedback.

2. Automated technologies – as you interact with our website, we automatically collect Usage & Technical Data via cookies, server logs and similar technologies.

3. Third‑party sources – public business directories, social media profiles, lead generation tools, or referral partners.

 

4. Legal Bases for Processing

We rely on one or more of the following lawful bases under Article 6 UK GDPR:

• Legal Basis: When We Use It

• Performance of a contract: To deliver marketing services that you have requested

• Legitimate interests: To market similar services, maintain network security, and grow our business (balanced against your rights)

• Consent: For electronic marketing where required, or optional cookies

• Legal obligation: To maintain accounting records and comply with tax law

 

5. How We Use Your Personal Data

• To provide and manage services – creating proposals, running campaigns, reporting performance.

• To process payments and invoices.

• To send marketing communications about our services (you can opt‑out at any time).

• To administer our website – troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting.

• To comply with legal and regulatory obligations.

 

We do not sell or rent your personal data.

 

6. Sharing Your Data

We only share your information with:

• Service providers & sub‑contractors who provide IT, hosting, email, analytics, advertising or payment services.

• Professional advisers such as accountants, insurers or lawyers.

• Regulators or authorities where required by law.

 

All third parties are required to respect the security of your personal data and to treat it in accordance with the law.

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8. Data Security

We have put in place appropriate technical and organisational measures to prevent your personal data from being lost, used, accessed, altered or disclosed in an unauthorised way. These include:

• TLS encryption on our website and email.

• Access controls and multi‑factor authentication for systems storing personal data.

• Regular backups and security monitoring.

• Staff awareness and confidentiality agreements.

 

9. Data Retention

We keep personal data only as long as necessary to fulfil the purposes for which we collected it, including satisfying any legal, accounting or reporting requirements. Typical retention periods:

• Data Type |  Retention Period

• Client files & reports: 6 years after end of contract

• Financial records (invoices, payments): 6 years (statutory)

• Marketing leads: 2 years from last interaction or until you withdraw consent

• Cookie data: See Cookie Policy below

 

10. Your Legal Rights

Under the UK GDPR, you have the right to:

1. Access – request a copy of the personal data we hold about you.

2. Rectification – correct incomplete or inaccurate data.

3. Erasure – ask us to delete your data when there is no good reason for us to keep it.

4. Restriction – suspend our use of your data.

5. Data portability – receive your data in a structured, machine‑readable format.

6. Object – to processing based on legitimate interests or direct marketing.

7. Withdraw consent at any time where we rely on consent.

To exercise any of these rights, please contact us using the details above. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.

 

11. Cookies & Similar Technologies

Our website uses necessary cookies for functionality and optional cookies for analytics and advertising. Please refer to our separate Cookie Policy for details of each cookie, purpose and expiry. You can manage your cookie preferences at any time via the cookie banner or your browser settings.

 

12. Automated Decision‑Making

We do not use your data for automated decision‑making that produces legal or similarly significant effects.

 

13. Links to Third‑Party Sites

Our services may include links to websites, plug‑ins and applications of third parties. Clicking on those links or enabling connections may allow third parties to collect or share data about you. We do not control these third‑party sites and are not responsible for their privacy statements.

 

14. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and, where appropriate, notified to you by email. Please review this page regularly. The date of the latest revision will appear at the top.

 

15. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

Privacy Lead – Zero Click Marketing
Email: lee@zeroclickmarketing.co.uk
 

(c) 2025 Zero Click Marketing. All rights reserved.